Digital Change Management (DCM)

Process and organizational structures, services or products of companies or entire company networks as well as the supporting IT systems are nowadays subject to constant IT-related change (digital transformation) so that companies remain competitive. However, many digital transformation projects in companies fail or do not meet the expectations of the (IT) managers, (IT) employees and customers involved. The implementation of IT-related changes in companies and the acceptance of these changes by the affected employees are therefore still one of the greatest challenges of the IT, project, and top management of a company as well as digitalization in general. In this context, the concept of change management has become established in science and practice, comprising theories and methods for the successful transformation of organizations. Change management is understood as an approach “to manage the people-side of business change to achieve the required business outcome, and to realize that business change effectively within the social infrastructure of the workplace.” The aim of the module is to provide an organizational and social perspective on digital transformation so that students can analyze, discuss and shape the consequences of introducing new systems and possible problems in their implementation.

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Friedrich-Alexander-Universität Erlangen-Nürnberg

Faculty of Business, Economics, and Law

Information systems